Privacy Policy for Q Rewards
Effective Date: 24/3/2025

1. Introduction
Welcome to Q Rewards, the loyalty program under Qafila Al Madina. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

2. Information We Collect
When you register for Q Rewards, we may collect the following information:

• Full name
• Contact details (email, phone number)
• Date of birth
• Purchase history
• Preferences and interests related to our brands
• Any other information you provide voluntarily

3. How We Use Your Information
We use your information to:

• Manage your Q Rewards account
• Track and redeem loyalty points
• Send promotional offers, discounts, and updates
• Improve our services and user experience
• Comply with legal obligations

4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:

• Affiliated brands under Qafila Al Madina for better service and tailored promotions
• Third-party service providers assisting with program operations (e.g., payment processors, IT support)
• Government authorities when required by law

5. Data Protection and Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Choices
You have the right to:

• Access and update your personal information
• Opt-out of marketing communications
• Request data deletion, subject to legal obligations

To exercise your rights, contact us at info@qafila.net.

7. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience and analyze usage patterns. You can manage cookie preferences through your browser settings.

8. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with the revised effective date.

9. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at: Q Rewards Customer Support
Email: info@qafila.net
Phone: +96891934161