Here’s how you can incorporate the information about monthly free coffee coupons expiring for Silver and Gold members:

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Q Rewards Loyalty Program Terms & Conditions

By participating in the Q Rewards Loyalty Program, you agree to the following terms and conditions:

Eligibility:

• The Program is open to individuals who are at least 18 years old.
• Employees of Qafila Al Madina and their immediate family members are not eligible to participate.

Membership:

• Membership in the Program is free and no purchase is necessary to join.
• To enroll, you must provide accurate and complete information.
• Each member is limited to one account. Duplicate accounts may be subject to cancellation.

Welcome Offer:

• New members receive a free classic coffee of their choice upon joining the Program. The free coffee offer is valid for one-time use and must be redeemed within 30 days of joining.

Earning Points:

• Points are earned on qualifying purchases at participating coffee shops and restaurants under Qafila Al Madina.
• Points are awarded based on the total amount spent, excluding taxes, tips, and any discounts or promotions.
• Points will be credited to your account within 24-48 hours of the qualifying purchase.

Redeeming Points:

• Points can be redeemed for rewards as listed on the Q Rewards website or app.
• Points have no cash value and cannot be exchanged for cash.
• Points are non-transferable and cannot be combined with points from other members’ accounts.

Monthly Free Coffee Coupons:

• Silver members receive two free coffee coupons per month, and Gold members receive four free coffee coupons per month.
• If these free coffee coupons are not used within the month, they will expire and will not carry over to the following month.

Expiration of Points:

• Points will expire 12 months from the date they were earned if not redeemed.
• Qafila Al Madina reserves the right to adjust point expiration periods at any time.

Account Management:

• Members are responsible for maintaining the confidentiality of their account information.
• Qafila Al Madina is not responsible for any unauthorized use of your account.

Modification and Termination:

• Qafila Al Madina reserves the right to modify or terminate the Program at any time without prior notice.
• In the event of termination, members will have 30 days to redeem any remaining points.

Privacy:

• Information collected as part of the Program will be used in accordance with our Privacy Policy.
• By joining the Program, you consent to receiving promotional emails and offers related to the Program.

Disputes:

• Any disputes arising from the Program will be resolved in accordance with the laws of the jurisdiction in which Qafila Al Madina operates.
• Decisions made by Qafila Al Madina regarding the Program are final and binding.

General:

• Participation in the Program is subject to these terms and conditions, which may be updated from time to time.
• It is your responsibility to review these terms periodically for any changes.

By enrolling in the Q Rewards Loyalty Program, you acknowledge and agree to these terms and conditions. If you do not agree, please do not participate in the Program.

For any questions or additional information, please contact our customer service team at info@qafila.net